What is the warranty provision regarding CTM Labeling Equipment?

CTM INTEGRATION INC. (“CTM”) warrants that any product shall be free from defects in material, workmanship, or function under normal use and service, for a period of one (1) year from the date of original start-up of such product. Please contact our Sales Department for further information surrounding warranty.

Why isn’t pricing accessible on your website?

CTM markets and sells exclusively through a channel of Certified CTM Distributors throughout North America. Each distributor has been trained on the CTM product line in both Sales and Service – offering support on both fronts. To obtain pricing – Call our Sales Department and we will put you in touch with the Distributor located in your area. Each distributor will solicit from you information needed surrounding your labeling project and will then provide the optimal solution and pricing for your labeling project. You also have the ability to fill out the Information Request form of which will forwarded directly to the distributor in you area for immediate follow up.

How can I receive CTM product technical cut sheet brochures?

At the top of the CTM home page, find the distributor access tab. Select tab.

– Enter username: CTM

– Enter password: CTM

You can then select the brochure of which is downloadable. If you can not find the brochure you are looking for, please call our Sales Department

What is a label applicator?

This is a labeler that is used predominantly for pre – printed labels. This labeler is used to apply pressure sensitive labels to

What is a Printer Applicator?

An applicator with a thermal transfer printer integrated into the core or housing of the unit. Able to print variable information onto the pressure sensitive label material and automatically apply the label to the product.

What is label copy position?

This is in reference to the direction a label is converted on the liner.

I want to make sure I order my labels with the proper copy position – how do I determine this?

You can download a PDF from our Distributor Access section of our website explaining the different copy postitions or simply click here.

– Username: CTM

– Password: CTM

CTM or our qualified distribution base will be more than welcome to help you with this decision. Call the CTM sales department to assist.

I have purchased a CTM labeler and have a few technical questions – Does CTM have a Technical Support Staff?

Yes – If you are unable to reach the distributor you purchased your CTM equipment from for their ability to assist with your technical question, you can contact our Technical Support Department.

Can I buy CTM equipment directly from CTM?

No, CTM sells through an exclusive distribution network. Call the CTM Sales Department and we will be glad to assist in finding the distributor in your area.

How do I become a CTM Distributor?

Please contact us at 330-332-1800 and ask for our Sales Department. We will be glad to assist with the detail surrounding qualifications in doing so.